Overview:

This position requires someone who is articulate in Audio Visual systems provided and supported by TRITECH Communications Inc. Responsible for providing pre- and post- sales support to sales and technical staff on electronic systems. Must have the ability to effectively communicate with internal and external customers.

 

Primary Responsibilities:

  • Operate most types of AV systems and equipment.
  • Troubleshoot and diagnose equipment problems.
  • Program and configure AV equipment such as Polycom, Biamp, Crestron, AMX, Cisco/Tandberg, DSP’s, matrix mixers and switchers, codecs (Tandberg, Polycom)
  • Configure IP addressable devices such as routers, switches, servers.
  • Contribute on projects from initial estimating phase through final inspections and commissioning.
  • Be willing to work both “in house” and in the field when required.
  • Competent with windows based software such as MS Office and projects.
  • Interact with clients in a professional manner.

 

Additional skills and abilities:

  • Excellent written and verbal communications skills.
  • Must be responsible, self-motivated, self-starter, personable and well-organized.
  • Superior customer service skills.
  • Ability to multitask.
  • Strong interpersonal skills; ability to work with a diverse group.
  • Proficiency in the use of personal computers including programs such as: MS Word, Excel, Access, PowerPoint and Outlook.
  • Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date.
  • The employee is required to stand, walk, climb and sit for an extended period of time.
  • Some light lifting is required.
  • Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.

 

Qualifications:

  • 5 years or more of previous employment in an engineering or technical position with an AV integration firm, preferably with design and installation related responsibilities.
  • Hold an ICIA certification as a Certified Technology Specialist (CTS) or higher, or a NSCA-EST level One certification.
  • Hold current technical certifications from several major AV equipment manufacturers, such as Crestron, Extron, Clear One, AMX or similar.
  • An Associate degree in a technically related field. (4 years of experience may compensate for a college degree)
  • Demonstrate excellent written and verbal communication skills.

 

Travel:

Some travel required.

 

Compensation:

Commensurate with experience, and includes a comprehensive benefits package: Dental, medical and a 401K plan.

Qualified candidates interested in joining a challenging, growing, customer-oriented organization are encouraged to send their resume, including salary requirements.

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